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Privacy Policy

Effective Date: [Insert Date]
Coulee Region Sphynx Cattery LLC

Your privacy is very important to us. This Privacy Policy explains how Coulee Region Sphynx Cattery LLC (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, communicate with us, or complete any adoption, application, or purchase. By using our site or services, you consent to this policy.

1.    Information We Collect

We collect personal information directly from you when you interact with our website or communicate with our team. The information we collect may include:
 

  • Personal Identification Information: Name, address, email, phone number, and any details you voluntarily provide in adoption forms or inquiries.

  • Application Information: Details about your household, pets, lifestyle, and adoption preferences to help us match you with the right kitten.

  • Payment Information: Billing address, transaction details, and payment method (processed securely through third-party payment gateways like PayPal, Venmo, Klarna, or Afterpay).

  • Automatically Collected Data: When you visit our website, our system may automatically collect non-identifiable data such as IP address, browser type, device information, and pages visited.

  • Communication Records: Any messages, emails, or forms you send to us, including correspondence about adoption status or kitten updates.
     

We collect this information only as necessary to provide our services, communicate effectively, and ensure a smooth adoption experience.

2.    How We Use Your Information

We use your personal information to:

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  • Process and manage kitten adoption applications.

  • Verify your identity and eligibility for adoption.

  • Communicate updates about waitlists, available litters, or future events.

  • Process payments and send purchase confirmations or invoices.

  • Provide veterinary and health documentation for your kitten.

  • Improve our website, user experience, and customer service.

  • Send educational content, care instructions, or follow-up support.

  • Comply with applicable laws, record-keeping, and accounting standards.
     

We do not sell, rent, or trade your personal information with any third parties.

3.    Sharing and Disclosure of Information

We share your data only when necessary for legitimate business purposes, including:

•    Service Providers: We may share data with secure third-party services that assist in payment processing, shipping, email communication, or customer management.
•    Veterinary Clinics: To prepare health records or certifications related to your kitten’s medical care.
•    Regulatory Compliance: When required by law, subpoena, or government request, we may disclose specific records.
•    Insurance or Financing Providers: If you apply for Trupanion coverage or use a financing partner like Klarna or Afterpay, limited data necessary to complete the transaction will be shared securely.

Each partner is obligated to keep your information confidential and use it only for the intended purpose.

4.    Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Typical retention timelines:

  • Adoption and Transaction Records: 5 years.

  • General Inquiries or Contact Forms: 12 months.

  • Payment Records: Stored only by secure third-party processors; we do not store credit card numbers.

When data is no longer needed, we securely delete or anonymize it.

5.    Cookies and Website Tracking

Our website may use cookies—small data files stored on your device—to improve performance and user experience. Cookies help us:

  • Remember your preferences.

  • Analyze website traffic and usage trends.

  • Provide relevant updates or offers.

You can disable cookies through your browser settings; however, certain parts of the site may not function properly without them.

We may use basic analytics tools like Google Analytics to monitor general activity. This data is aggregated and never personally identifies you

6.    Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.
Security measures include:

  • Encrypted website (HTTPS).

  • Secure online payment gateways.

  • Password-protected internal systems.

  • Limited employee access to sensitive data.

While we take all reasonable precautions, no method of data transmission or storage is 100% secure. By using our site, you acknowledge this inherent risk.

7.    Your Rights and Choices

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct inaccurate or outdated details.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your personal data, subject to legal record-keeping obligations.

To exercise any of these rights, contact us. We will respond within a reasonable timeframe.

8.    Third-Party Links

Our website may contain links to third-party sites (such as financing partners, Trupanion, or social media pages).
We are not responsible for the privacy practices or content of those external sites.
We recommend reviewing their individual privacy policies before submitting any personal information.

9.    Children’s Privacy

Our website and services are not directed toward children under 18 years of age.
We do not knowingly collect personal information from minors.
If we discover that a child has submitted information to us, we will promptly delete it from our records.

10.    Financing and Payment Services

If you choose to finance your kitten through Klarna, Afterpay, or another approved lender, please note that those companies manage their own data and credit inquiries.
We only provide the minimal information necessary to verify your transaction.
Each financing provider’s privacy policy governs how your data is used and stored.

11.    Email Communication and Marketing

By submitting your email through our forms, you consent to receiving updates related to adoption, new litters, or important announcements.
You can unsubscribe anytime by clicking “Unsubscribe” in any email or by contacting us directly.

We never spam or share your email with third parties for marketing purposes.

12.    International Data Transfers

Although we primarily serve customers within the United States, your information may be processed or stored on servers located in other regions.
We take reasonable measures to ensure your data is protected in compliance with applicable laws.

13.    Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
When we do, we’ll post the revised version on our website with the new effective date at the top.
Your continued use of our site after any changes means you accept the updated policy.

14.    Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

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Coulee Region Sphynx Cattery LLC


Email: [insert email address]
Phone: [insert phone number]
Website: [insert website URL]
Location: Coulee Region

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Coulee Region Sphynx Cattery LLC values your trust. Our goal is not only to raise healthy, happy kittens, but also to build lasting relationships based on integrity, respect, and care for both our clients and their beloved Sphynx companions.

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